Call Center Representative, Marina

About the Role:
Were looking for a friendly and motivated Call Center Representative to join our team.
Youll be connecting with warm prospectshandling both inbound and outbound callsto answer questions, provide information, and ensure every interaction leaves a positive impression.
We have both part-time and full-time positions available, offering flexibility to fit your schedule.
Key Responsibilities:
Engage with warm leads through inbound and outbound calls
Provide accurate information about products, services, and policies
Build rapport and guide prospects through the next steps
Resolve questions or concerns efficiently or escalate as needed
Document call details and maintain up-to-date records
Meet individual and team performance goals
Qualifications:
Excellent communication and active listening skills
Strong problem-solving abilities with a customer-first mindset
Ability to multitask and stay organized in a fast-paced environment
Prior call center or customer service experience is a plus, but not required
What We Offer:
Competitive pay and benefits (full-time employees)
Training and growth opportunities
Part-time and full-time roles available
Supportive team environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.