Specialist, Training, San Rafael

Specialist, Training/LMS Administrator

Novato, CA/Hybrid

08 Months

Description

Effective training programs are critical in a regulated manufacturing business and this position plays an essential role in ensuring the training administration for client manufacturing and support groups are compliant with regards to GxP, regulatory and industry standards and guidelines.

The Training Specialist's primary function is to ensure our learning management system is effective and efficient. He or she will interact with customers to streamline curricula within the LMS. They will ensure that customers are adequately credited for the training necessary to properly and consistently perform their functions, and assist in identifying and implementing improvements to processes that will lead to gained efficiencies and reduce costs. 

This position reports through the training function within the Business Operations department and supports the Novato manufacturing site and its support groups.

This position is responsible for

Administration of the Learning Management System (LMS) to ensure seamless customer experience for the users of client manufacturing and manufacturing support groups

Provision of training reports in support of audit and inspection

Leading or assisting department projects as needed

 RESPONSIBILITIES

LMS Administrative Requests

Building  training curricula in association with the customer department/group

Supporting project on migrating to paperless credit system

Processing of training assignment requests, including curricula and user group creation and modification

Processing Node structure changes and the associated re-grouping of personnel

Entering of training record data for non-LMS driven activities

Integrating multiple types of e-Learning training modules into the LMS

Creation, editing and archive of documentation as directed by department management

Creation and delivery of custom reports as requested

Maintain and update training database

Additional Responsibilities

Participate in internal and external audits and inspections

Review documents (SOPs) and TNAs, provide feedback on the contents, and assess the training needs and requirements for new and revised procedures.

Supporting department logistics as needed

Deliver trainings as applicable 

Interact with customers across manufacturing and support groups to Address technical support inquiries

Train on administrator tools and an ad-hoc and planned basis

Guide/educate customers in the design of curricula and the associated implementation in the LMS to maximize efficiency and ensure consistency across learning content

Support department logistics as needed 

Improving Processes

Identify and recommend process improvements

Lead or support improvement projects for training systems or programs 

Skills:

Experience with:

Effective customer service across all levels of business

Administration of the LMS, ComplianceWire

Application of data integrity best practices in a corporate environment

Use of web-based database software applications

Desired Skills :

4-6 years experience of professional training experience

2-4 years in a regulated environment supporting highly technical processes (e.g. life sciences, energy, aviation, nuclear industries)

Instructional design skills

Excellent written and verbal communication skills

Strong attention to detail

Ability to comprehend technical information related to equipment, process and regulatory expectations

Organizational skills to coordinately multi-discipline projects

Problem solving and analytical skills

Familiarity with:

Biotech, Pharmaceutical and/or Medical Device Industry

Proficiency in:

Microsoft Office Suite – Excel, Outlook, Sharepoint, Visio, Word

EDUCATION

Bachelor's Degree in a technical discipline preferred (biological sciences preferred, but not required)

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