TPWD - Administrative Assistant II (Assistant Office Manager), Pipe Creek

TPWD - Administrative Assistant II (Assistant Office Manager)

Under the direction of the office manager, this position performs routine (journey-level) administrative support work to include disseminating information, preparing correspondence and/or maintaining filing systems regarding personnel management, purchasing, budgeting, training, material/property management, and/or other administrative procedures as assigned. May provide information and assistance to the public. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.Essential job duties by category: 60% Administrative support: responds to basic inquiries involving routine administrative rules, regulations, policies and procedures. Responsible for daily tasks and workflow of administrative duties. Tracks concession budget and coordinates purchasing. Maintains inventory and supports retail operations. Provides customer service and assists frontline staff. Responds to and resolves visitor issues. Supports marketing, merchandising, and store presentation. Balances administrative tasks with visitor interaction. Contributes to operations and events in a state natural area.25% Purchasing, accounting and/or budgeting duties: may provide assistance with fiscal control, revenue collection and reporting as required. May review and enter data related to purchase orders, requisitions and procurement card transactions into system of record. May make purchases with a state procurement card.5% Personnel management: may coordinate equipment and uniform assigment/retrievals for new and separating employees. May provide information on agency and division specific training requirements for employees and volunteers. May assist with screening applicants. 5% Other division specific job duties: provides customer service to provide information and assistance to site visitors/public.5% Marginal job duties: performs additional duties as assigned. Complies with agency, division and department rules, regulations, and procedures. Minimum qualifications: education: graduation from high school or GED. Experience: one year of experience in administrative support work. Licensure: must possess a valid state driver's license.Preferred qualifications: experience: two years of experience in administrative support work. Experience in customer service and handling emergencies, complaints, stressful situations and large groups of people. Experience in cash management, accounting, auditing or revenue reporting concepts. Experience of retail sales practices and procedures, including budgets, ordering, receiving, inventory control; merchandise display and record keeping.Knowledge, skills, and abilities: knowledge of office practices or administrative procedures. Knowledge of budget management, tracking, or monitoring. Knowledge of purchasing, procurement methods or procedures. Knowledge of retail sales practices and procedures, including ordering, receiving, inventory control, and merchandise display. Skill in use of standard office equipment and software. Skill in using Microsoft Office Suite, virtual meeting platforms (MS Teams, Zoom, Webex, etc) and/or Adobe products. Skill in training others. Ability to communicate effectively. Ability to handle difficult/emergency situations. Ability to accurately handle cash and account for revenue collected.Working conditions: required to work 8 hours per day, 5 days per week. May be required to work overtime, holidays, weekends, and hours other than regularly scheduled with supervisor approval. May be required to operate a state vehicle. Required to travel 5% with possible overnight stays. Required to conform to dress and grooming standards, work rules and safety procedures. Required to follow non-smoking policy in all state buildings and vehicles. TPWD is an equal opportunity employer.