B2C Insurance Advisor – Sales & Support, San Diego

Department:
Customer Experience
Reports to:
Sales Manager
About the Role
We're hiring B2C Advisors to guide travelers, expats, and digital shoppers through the cross-border insurance process.
You'll handle inbound quotes, clarify policy coverage, and provide trustworthy recommendations.
No cold calling — just high-quality leads and a meaningful mission.
Respond to inbound quote requests via phone, chat, and email
Educate clients about coverage options and legal requirements
Support online transactions and resolve minor service issues
Follow up with open quotes and expiring policies
Document interactions and maintain CRM records
2+ years of experience in sales, customer service, or insurance
Strong interpersonal skills and professional phone manner
Comfort working in a fast-paced, tech-enabled environment
Insurance license or experience is a strong plus (training provided)
Performance bonuses and commissions (OTE up to $70,000)
Paid training, PTO, and internal growth opportunities
Bilingual bonus, remote setup stipend (if applicable)
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