Event Services Manager, California

Job Description

Reporting to the Director of Event Services and Sales, responsibilities and essential job functions include but are not limited to the following: 

Consistently offer professional, friendly, and engaging service

Confirm all event related information with clients

Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business

Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual

Create floor plans for each event to ensure banquets and clients are in agreement prior to set up

Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame

Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated

Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments

Follow departmental policies and procedures

Follow all safety policies

Other duties as assigned