Event Server, San Francisco

About Us
Merchants Exchange Productions is a premier event production and management company operating some of San Francisco's most iconic venues, including the Julia Morgan Ballroom, Merchants Exchange Club, and the Merchants Exchange Banking Hall.
Our team specializes in delivering high-impact corporate events, nonprofit galas, weddings, and social gatherings, ensuring flawless execution, innovative design, and immersive guest experiences.
Job Summary
The Event Server is responsible for providing a high level of food & beverage service to guests at a variety of events that span corporate galas, non-profit fundraisers, and intimate weddings.
Servers act as ambassadors of the event company, providing a personalized experience, anticipating guest needs, and adhering to a high standard of hospitality and service.
Key Responsibilities
Deliver a warm and welcoming approach to all guests that creates memorable experiences
Responsible for all aspects of service day of – set up, execution and strike of events including but not limited to linens, tabletop set up, polishing equipment.
stations/buffets, in house and rental furniture/equipment, light cleaning, table service/carrying trays, etc.
Maintain an organized workspace to multitask efficiently in a high volume, fast paced environment
Take ownership of and guide guests' experience throughout the event
Exceed guests' expectations at every opportunity
"Read" event to anticipate guests' needs
Respond promptly and courteously to any and all guests' requests, questions and concerns
Be ready and willing to assist fellow team members regardless of duty or difficulty
Participate in ongoing training – service, standards, food and beverage knowledge, etc.
Be a contributing team member to ensure the smooth and efficient operation of the events
Other Production company assignments including but not limited to event registration/check in, elevator attendant, coat check, etc.
Qualifications & Experience
Minimum of 3+ years' experience as a banquet/event server in a comparable setting
Excellent English verbal and written skills
Qualifications & Experience
(continued)
Basic food and beverage knowledge - terminology, techniques, pronunciations, regions, varietals, etc.
High level of professionalism and attention to detail
Ability to communicate clearly and effectively
Able to multitask efficiently, work independently and as part of a team
Must be a proven self-starter capable of finding solutions with minimal supervision
Highly reliable, adaptable and punctual
Available to work a flexible schedule that will include days, nights, weekends and holidays as dictated by the events schedule and seasonal changes
Current Food Handlers Card as well as Responsible Beverage Service (RBS) Training certification
Have regular access to e-mail and the internet
Physical Requirements
Ability to stand, walk, and work for extended periods (up to 8+ hours on event days).
Ability to lift and move up to 25+ lbs.
Comfortable working in fast-paced, high-pressure environments with moderate-to-high noise levels.
Ability to climb stairs, bend, stoop, and perform physically active tasks as needed.
Compensation & Benefits
$25-$30 per hour
Part-time, non-exempt position
Paid sick leave
Commuter pre-tax benefits (parking & transit assistance)
401(k) with 4% employer matching after 1 year of employment