Patient Services Representative (Medical Receptionist), San Francisco

Berman Skin Institute Front Desk Coordinator
Founded by board-certified dermatologist Dr. David Berman, BSI provides medical, surgical, and cosmetic dermatology across Northern California.
We combine advanced technology with compassionate care to deliver the best patient experience possible.
At Berman Skin Institute, patients don't just come to us for treatment, they come for confidence, healing, and life-changing care.
You'll be the first person they meet and the one who sets the tone for their entire visit.
If you enjoy helping people, staying organized, and working in a fast-paced medical environment this is a role where you can build a long-term career, not just hold a front desk job.
What You'll Do
You'll coordinate the patient experience from arrival to departure:
Welcome and check in patients
Answer phones and assist with questions
Schedule and confirm appointments
Educate patients on services and next steps
Insurance & Administration
Verify insurance eligibility
Update patient demographics
Collect copays and process payments
Document visits in EMR
Clinic Coordination
Work closely with medical assistants and providers
Help keep clinic flow organized and on time
Prepare patients for visits when needed
You are the hub of the clinic, communication, organization, and kindness are key.
What We're Looking For
2+ year customer service or medical office experience preferred
Friendly, professional, and dependable
Strong multitasking and computer skills
Comfortable in a busy environment
Interest in healthcare, dermatology, or aesthetics a plus
High school diploma required
Available for occasional Saturdays
Benefits & Perks
Health & Financial
Medical, Dental, Vision Insurance
401(k) with company contribution
Competitive hourly pay
Paid Time Off & Paid Holidays
Employee Extras
Discounts on treatments and skincare
Stable schedule & supportive leadership
Positive team environment