Customer Service Representative For Personal Lines Insurance, Queensbury

divh2Personal Lines Customer Service Specialist/h2pWilson Insurance Services is seeking a Personal Lines Customer Service Specialist for a full-time position.
Knowledge of the insurance industry is very helpful, but if you have the willingness, interest, and the ability to learn quickly, you will also be considered.
An active N.C. Property Liability Insurance License and prior experience working in an agency environment is preferred.
This position requires a high school diploma/GED, strong oral and written communication skills, data entry experience, and a mature and accommodating disposition.
The salary for the position is negotiable and will be determined at the time of hire.
If this describes you and youd like more details about this position, please respond to this listing.
A resume is highly preferred, but three-four paragraphs about you, as it applies to the position, will also be considered.
/ppResponsibilities and Duties/pulliService of Personal Lines Accounts (personal insurance for clients such as, but not limited to, personal automobile, homeowners, boats, umbrella policies, etc.) including policy updates, collection of premium, and claims filing/liliFamiliarity with company guidelines, underwriting terms, and ability to navigate carrier web portals/liliAbility to meticulously document client interactions on our CRM Platform (Agency Management System)/liliKnowledge of personal lines coverages, terms, and procedures/liliMaintain rapport with clients and company underwriters/liliActively re-underwrite client accounts/liliCross-sell new and additional policies and solicit other types of insurance/li/ulpQualifications and Skills/pulliHigh School Diploma/GED/liliKnowledge of Insurance Industry/liliPrior Insurance Agency Experience Preferred/li/ulpBenefits/pulli100% Employee Only Health Insurance Coverage Provided/liliParticipation in Employee Retirement Savings Plan with 2% Annual Match of Salary/liliGuaranteed Work Location: One location/liliWork Remotely: Yes - hybrid office/work-from-home options are possible once the 90-day training program is completed successfully.
Work from home is earned by proving competency in our office setting.
/li/ulpCompensation: $40,****** - $65,****** per year/p/div