Sprinkler Service Technician, Clifton Park

Join Our Team
Be part of the future!
We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward.
We hope you will join our diverse team of top people you bring your talent, and we will give you the space and opportunities to grow and succeed.
We are committed to making a difference.
What We Offer
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What You Will Do
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
Contact customer representative and ascertain equipment/systems problems.
Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
Electronically complete Service Acknowledgements with proper coding and obtain customer's signature.
Participate in a scheduled On-call rotation.
Perform other duties as assigned.
What We Look For
Required:
Basic mechanical aptitude with an interest in learning hands-on technical skills; experience in automotive, plumbing, or related trades is a plus.
High School Diploma or GED required
Ability to understand and follow verbal and written instructions.
Ability to learn how to read and understand blueprints, submittals, and product or operational manuals.
Comfortable using smartphones and basic mobile applications (iPhone)
Ability to perform physical work, including lifting, carrying, and moving tools, equipment, and materials weighing up to **** lbs
Willing and able to work in a variety of environments, including climbing ladders, scaffolding, and lift equipment up to 40 feet, as well as working in crawl spaces, ducts, and above ceilings
Flexible availability, including occasional weekends, to support customer needs
Willingness to participate in an on-call rotation; occasional overnight travel may be required
Customer-focused with a professional and friendly attitude when working with clients
Ability to keep tools, equipment, and vehicle inventory organized to support daily work activities
Commitment to learning and following all safety policies and procedures
Strong work ethic, positive attitude, and eagerness to learn new skills
Valid driver's license with a driving record that meets company requirements
Ability to pass pre-employment background, motor vehicle, and drug screening
Willingness to obtain and maintain a required State Fire Protection License (training or support may be provided, as applicable)
HIRING HOURLY RANGE: Starting at $*****, based on experience.
This position includes a competitive benefits package.
The posted salary range reflects the target compensation for this role.
However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.
If you believe your background warrants consideration beyond the stated range, we encourage you to apply.
To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates.
All hiring decisions are ultimately made by human reviewers.
Johnson Controls International plc.
is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.