Accounts Receivable Associate, Scranton

Accounts Receivable Associate
Location: Throop, PA
Duration: 0-3+ Months
Shift: 8:30am to 5:00pm
Pay Rate: $ ***** /Hour
Job Duties
Perform daily reconciliation of accounts.
Resolve problem checks and correct proofing errors.
Make bank deposits and handle processing of checks.
Contact shippers regarding checks that cannot be processed.
Handle mail processing, data entry, typing, and form processing.
Communicate extensively with customers via phone, including conference calls, to resolve unpaid accounts.
Draft written correspondence to assist in collections and account resolution.
Conduct advanced research and root cause analysis to resolve billing and payment issues.
Maintain strong organizational workflows in a fast-paced environment.
Qualifications
Strong communication skills, both verbal (phone) and written.
Excellent organizational and problem-solving abilities.
Proficiency in Microsoft Excel (including VLOOKUPs and Pivot Tables) and Microsoft Word.
Experience with customer service or call center environments preferred.
Prior collections or accounts receivable experience is a plus.
Ability to work independently and manage tasks efficiently.
Must be adaptable to a hybrid work environment: MondayThursday in-office, with Friday work-from-home after training