Dispatcher, Shreveport

divh2Dispatcher Position at Z PLUMBERZ/h2pZ PLUMBERZ of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team.
In this role, youll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations.
Preferred candidates will have experience using HouseCall Pro, or similar service scheduling software.
/ppKey Responsibilities:/pulliAnswer and manage incoming customer calls/liliSchedule and dispatch technicians based on location, availability, and job urgency/liliUse HouseCall Pro to manage job flow, technician calendars, and customer updates/liliMonitor job progress and update schedules as needed throughout the day/liliCommunicate clearly and effectively with both customers and team members/liliFollow up on scheduling changes, delays, and customer needs/li/ulpPreferred Qualifications:/pulliExperience with HouseCall Pro or similar dispatching software/liliPrior experience in a dispatching or customer coordination role/liliStrong organizational and time management skills/liliExcellent communication and problem-solving abilities/liliComfortable working in a fast-paced, team-oriented environment/liliHigh school diploma or equivalent/li/ulpWhat We Offer:/pulliCompetitive compensation/liliFriendly, professional team culture/liliOpportunities for growth and development/liliLocally owned and operated business/li/ulpCompensation: $***** - $***** per hour/p/div