Patient Service Representative, Sioux Falls

Patient Service Representative - Registration We are seeking a compassionate and dedicated individual to join our team as a Patient Service Representative - Registration at the Orthopedic Institute in Sioux Falls, SD. In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth registration process. Responsibilities: Greet patients and visitors in a friendly and welcoming manner Collect and verify patient demographic and insurance information Schedule appointments and coordinate patient referrals Answer phones and respond to patient inquiries Assist with insurance verification and authorization processes Maintain patient records and ensure confidentiality Collaborate with clinical staff to ensure patient needs are met Qualifications: High school diploma or equivalent Prior experience in a medical office or customer service role preferred Strong communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Proficiency with computer systems and electronic medical records Attention to detail and accuracy About Us: The Orthopedic Institute is a premier provider of orthopedic care in Sioux Falls, SD. Our team of board-certified physicians and experienced staff are dedicated to providing high-quality, compassionate care to patients of all ages. With state-of-the-art facilities and a commitment to excellence, we strive to help our patients achieve their best possible outcomes. Learn more about us at here .