Customer Service Representative, Watertown

Customer Service Representative

Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities include greeting potential members, handling front desk tasks, facilitating member services issues, and maintaining the neatness and cleanliness of the club. Essential Behavior Requirements include customer service, listening, problem solving, diplomacy, and communication. Minimum qualifications include honesty, strong customer service skills, and basic computer proficiency. Physical demands include standing and walking at least 75% of the shift, talking in person or on the phone at least 75% of the shift, and lifting up to 50 lbs. less than 30% of the time.Benefits include the Dollars for Scholars Program, Employee Appreciation Program, free membership for self and one family member or friend, Team Member Support Team, health, dental and vision insurance, critical illness insurance, short term disability insurance, accident insurance, voluntary life insurance, pet insurance, and HSA. Advancement opportunities are also available.Join the club and be part of a team that is inspiring, motivated, and fun-loving. With more than 2,000 locations in the United States and abroad, there is plenty of opportunity to make a difference in a customer's life and shape the future of the brand.