Customer Service Representative, Mississippi

Description

Job Responsibilities:

Provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to set up, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and set up paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel

Skills:

Education/Experience:

High school diploma or GED preferred
Proven work experience required
Ability to learn and apply market and product information, as well as patient billing and insurance requirements
Computer and technological literacy

Highlights

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