Customer Service Representative, Oxford
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Oxford, USA -
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Kelly Services, Inc.
- - Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat; Resolve customer inquiries, issues, and escalations; Utilize internal systems and tools to research, document, and resolve customer concerns; Maintain accurate records of customer interactions and transactions; Meet and exceed key performance metrics (KPIs), including: Average Handle Time (AHT) Customer Satisfaction (CSAT/NPS) Call Quality & Attendance
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Company nameKelly Services, Inc. -
Job positionCustomer Service Representative
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Customer Service Representative has been posted in the Southaven Customer Service & Call Center category on Locanto.
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