Solution Analyst II, Olive Branch

Job Description:

Solution Delivery Analyst II

The Solution Delivery Analyst is responsible for administrative and technical support of WMS High Jump.

* Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.

Duties and Responsibilities

* Work with business teams, project leaders and application end users to collect and analyze project business requirements for functions or applications under limited direction * Prepare accurate and detailed requirement specification documents and functional technical specification documents * Understand the relationship between functional and technical requirements* Identify the current - future- state business processes * Provide a technical development support for development and system configurations and automation requirements * Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions* Coordinate with business users to identify functional cases and establish test scenarios and results * Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality * Provide day to day and on-call second and third tier end user application support, as appropriate

Education and Experience Requirements

* Requires education equivalent to four years of high school OR 2 year IT degree preferred * ITIL Certification Preferred * 4+ years of work experience in business analysis or an IT related position * Exposure to IT business applications and methodologies required * Prefer 2+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications* Strong math and analytical skills * Experience in writing SQL queries * Knowledge of warehouse management systems; High Jump experience a plus * Working knowledge in MS Office * Knowledge of radio frequency scanning process and devices * Excellent communication skills * Computer skills

Qualifications / Preferred Qualifications

* Strong business analytical skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating and documenting business requirements * Ability to lead small projects (with minimal guidance) in various SDLCs (waterfall and agile) leading development teams and aligning with business stakeholders* Demonstrate knowledge of project management skills including planning, scheduling and execution * Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs * Ability to gather business requirements, process flows, and use case scenarios* Make recommendations for process improvements, documentation standards, procedures, and / or guidelines * Strong verbal and written communication skills across functional audiences with different backgrounds * Strong SQL Skills

Milwaukee Tool is an equal opportunity employer.