Customer Service Representative, Oxford

Customer Service Representative
Customer Service Representative
Our customer is a source for your steel container needs.
They offer everything from custom crate design and fabrication to complete logistics management of reusable crate programs.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
Medical/Vision/Dental/Rx plans
Holiday Pay
Teladoc (online care)
Referral Bonus Incentive
Weekly Pay
401k
And More!
Customer Service Representative Details:
Temp-to-Hire position
$ ***** / hour
Full Time work available
First Shift (Monday through Friday from 08:00am to 05:00pm)
Answer and manage multiline phone systems promptly and professionally.
Respond to customer inquiries, concerns, and requests with courtesy and accuracy.
Deliver excellent customer service by addressing questions, resolving issues, and ensuring customer satisfaction.
Build rapport and maintain a customer-first approach.
Provide product, service, or account information depending on company needs.
Customer Service Representative Qualifications:
Proven customer service experience.
Strong typing skills with high accuracy.
Ability to manage high call volumes on a multiline phone system.
Excellent verbal communication and interpersonal skills.
Attention to detail and strong problem solving abilities.
Familiarity with computer systems, email, and customer service software.
Applicant may be subject to a background check
Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed.
You will be required to complete and submit a questionnaire.
We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.