Customer Experience Representative- DAY SHIFT- FRIDAY to …, Las Vegas

Customer Experience Representative- DAY SHIFT- FRIDAY to TUESDAY SCHEDULE

Job Category: Contact Center Supervisor: Saundra Preston Requisition Number: CUSTO001628 Full-Time On-site Rate: $20 USD per hour Shared Services Office 5330 S. Durango Drive Suite 100 Las Vegas, NV 89113, USA Job Details

Description

Customer Experience Representative | $20/hr + Incentives | Full-Time Contact Center | Multiple Schedules Available IMPORTANT: This is a full-time position that includes weekend days and evening hours. All schedules include at least one weekend day. You don't have to chase leads, dial by hand, or figure it out alone. We've built the system

we need the people to run it. $20.00 per hour to start. Multiple incentive programs available with the opportunity for income growth within your first 90 days based on performance. Goettl has been in the business since 1939, and our contact center is built to match that pace. Our team is supported by AI

inbound calls are routed automatically and outbound campaigns run through an automated dialer. That means you walk in every shift with a full queue, the right tools, and a clear playbook. Your job is to connect with customers, book the work, and deliver the kind of experience people remember. Everything else is handled.Why Goettl: $20/hour to start

with multiple incentive programs on top of that Real income growth opportunity within your first 90 days based on performance AI-powered tools handle the heavy lifting

you focus on the customer, not the busywork Inbound calls and outbound dialing are both automated

you're supported, not scrambling Clear promotion path: CXR I through CXR IV with defined performance milestones Ongoing paid training

we keep you sharp on every product, service, and promotion Full benefits: medical, dental, vision, 401(k) match What You'll Do: Handle inbound calls

book appointments, answer questions, deliver a great experience every time Work outbound campaigns using our automated dialer

reach current and prospective customers Sell Goettl's Sadie Preventative Maintenance Program and cross-sell additional services Set up accounts, enter detailed notes, and keep every interaction documented in the system Stay current on all active promotions, pricing, and service offerings across all marketsBe the voice of Goettl

professional, knowledgeable, and focused on solving the customer's problem What We Need: 1+ year of customer service experience- comfortable with AI Sales-oriented mindset

you're comfortable asking for the booking Strong communicator

clear, professional, and calm under pressure Computer proficient

you can navigate multiple applications simultaneously Typing speed of 30+ WPM Reliable and punctual

attendance matters here Able to pass background check and drug screen upon offer If you're good on the phone, motivated by performance, and want a company that has the tools to back you up

this is worth your time. Apply now. We move fast for the right people. Qualifications

Education

Preferred

High School or better. Experience

Required

Previous experience in customer service setting Multi-line phone experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.