Credit Analyst I - Remote/ Texas, Atascocita

Company Overview:
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

 

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Position Overview:
Perform credit and collection duties for smaller and less complex customer accounts, including telephone collections, account authorization and account management.

 

This position will support the Texas region. 

 

What you'll do:

Collect smaller and less complex customer accounts.

Negotiate payment plans with past due customers.

Evaluate financial statements and customer information to provide recommendations regarding establishment of credit.

Review account status.

Assist with account resolutions for misapplied cash.

Manage assigned accounts to maintain low levels of delinquency.

Skills We Are Seeking::
High school diploma or equivalent

Experience in credit acceptance and collections

Strong written and verbal communication skills.

Experience reconciling accounts and resolving discrepancies.

Ability to work effectively in a high-volume, fast-paced environment.

Customer service experience with a focus on relationship building.

Resilience and professionalism when handling difficult conversations 

Exceptional attention to detail and organizational skills.

Negotiation skills and the ability to influence payment outcomes.

Solid computer skills – Microsoft Office and Outlook.

OUR VALUES:

Talent Focused: We recruit, develop, mentor and retain the best

Customer Obsessed: We are relentless in making our customers successful

Fast Moving: We hustle and make it happen…safely

Team Players: We respect and support each other and put team first

Solution Oriented: We get the facts and solve problems; find win-wins

Agents Of Change: We are always looking for the better way

Professional: We do everything with quality and integrity

Competitive: We have fun… serving our customers and winning!

PERKS:

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

Competitive Compensation

401k with company match

Company paid life insurance, Short Term Disability and Long-Term Disability Insurance

Product Discounts

Tuition Reimbursement

Opportunity for Advancement

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

 

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.