Service Writer, Humble

Job Description

Job Description

A Service Writer

acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service

technicians/mechanics. Meeting with customers to discuss their needs Creating price estimates and time needed for repairs Requesting parts needed Scheduling service to specific jobs Communicating the needs of customers to your service technicians Entering Work Order details into your dealership’s management systemCommunicating information regarding parts, Work Orders, costs, warranties, time, etc. Communicating Work Order statuses to customers and relaying any additional work needed and associated costs Tracking repairs and problem causes Tracking and processing customer warranties and insurance

Company Description When you join the team at a Midas franchise, you join a locally owned and operated team in a friendly, family-like environment. Midas franchisees support skill development and provide cross-training opportunities, so you can become fluent in squeaks, pings and rattles

Company Description

When you join the team at a Midas franchise, you join a locally owned and operated team in a friendly, family-like environment. Midas franchisees support skill development and provide cross-training opportunities, so you can become fluent in squeaks, pings and rattles