Customer Service, Westfield

Job Title

Responsibilities: Order Management: Accurately take and prepare guest orders, ensuring efficiency and attention to detail. Guest Interaction: Provide top-notch guest experience through friendly interactions, maintaining cleanliness, and serving hot and fresh meals. Team Collaboration: Contribute to a positive and collaborative family environment by working effectively with team members.Speed of Service: Maintain fast and efficient service times while ensuring order accuracy. Upselling&Product Knowledge: Suggest menu items or promotions to enhance guest experience and drive sales. Handling Guest Concerns: Address customer complaints or concerns professionally and escalate issues as needed. Qualifications: Previous experience in customer service is advantageous but not required.Excellent communication and interpersonal skills. Ability to work efficiently in a team-oriented environment. Commitment to maintaining high standards of cleanliness and food safety.