Administrative Assistant - Springfield, MA

Administrative Assistant

The Administrative Assistant oversees and supports physicians, advanced practitioners, and administrative operations of a fertility practice. With more than 150,000 babies born since 1986, Boston IVF is among the most experienced and respected fertility centers in the world. We are proud to offer innovative fertility treatments, leading-edge reproductive technologies, and compassionate care every step of the way. We take on the most complex cases, instill hope, and provide guidance and support when our patients need it most. Our mission is simple: to give individuals and couples the best possible chance for a successful pregnancy, while cherishing the meaningful relationships we build with our patients each day.Essential Duties and Responsibilities: Manages clinical, research, education and non-clinical schedules for physicians and advanced practitioner team. Coordinates care for patients- schedules appointments both within Boston IVF | IVI RMA North America and at outside facilities. Educates patients on requirements of their insurance plans and tracks receipts of referral and prior authorizations.Obtains prior authorization for procedures scheduled at outside facilities. Responsible for administrative preparation of patient charts prior to appointments with physicians. Communicates clearly and effectively with all departments. Able to adapt to meet the needs of the clinic. Other Skills and Abilities:Demonstrates ability to adapt, innovate, and communicate clearly with interdisciplinary teams. Utilize problem-solving and decision-making skills. Highly organized- able to prioritize and execute. Benefits Medical, Dental, and Vision Insurance Paid Time Off and 8+ Paid Holidays Company-paid Life Insurance, Long-Term Disability, and AD&D Flexible Spending Accounts Employee Assistance Program 401(k) Retirement Plan Optional benefits including Short-Term Disability, Life Insurance, and AD&D buy-up plans, and more Schedule: Monday–Friday, 9:00 AM–5:00 PM (hours may vary)