Assistant Marina Manager, Branson

Assistant Marina Manager

Location: Stillwaters Resort - Branson, MO Employment Type: Full-time, seasonal-to-year-round (weekends/holidays required) About Stillwaters Resort: Stillwaters Resort is a premier lakeside destination in Branson offering boat rentals, slips, watersports, and hospitality-driven experiences. We pride ourselves on safety, exceptional guest service, and a well-maintained marina environment.Position Summary: The Assistant Marina Manager supports the Marina Manager in daily operations, staff supervision, safety compliance, and guest service. This role combines hands-on work with administrative tasks to ensure smooth, efficient marina operations and a welcoming experience for guests. Key Responsibilities:Assist with daily marina operations: dock management, boat launches, slip assignments, fueling, and equipment maintenance. Supervise, train, and schedule marina staff, seasonal attendants, and rental teams. Maintain safety standards and enforce marina rules; conduct safety briefings and emergency response when needed.Oversee rental inventory (boats, personal watercraft), perform routine inspections, and coordinate repairs. Handle guest interactions, bookings, check-ins/check-outs, payments, and conflict resolution with professionalism. Maintain accurate logs, inventory records, and incident reports; assist with purchasing and vendor coordination.Support marketing and upsell efforts (lessons, tours, packages) and contribute ideas to improve guest experience. Fill in for Marina Manager as required. Qualifications: 2+ years' marina, boating, or hospitality operations experience; supervisory experience preferred. Valid driver's license; boating certification required if applicable by age.Strong customer-service skills, clear communication, and leadership ability. Comfortable working outdoors in varied weather and performing physical tasks (lifting, staging equipment). Basic computer skills (POS, reservation systems, email, Microsoft Office).