Security Guard, Sunnyvale

Security Guard
As a Security Guard at Twin Creeks, you will be working under the direction of the General Manager.
Your duties will include safeguarding the facility, assisting guests and staff, and ensuring a safe, welcoming environment for the teams and families that visit our complex.
Core Responsibilities
Customer Service & Greeting:
Welcoming visitors, players, and coaches, providing information on facility amenities, field locations, and event schedules.
Safety & Security:
Monitoring entrances for unauthorized access, enforcing park policies (e.g., prohibited items), report safety hazards or unlawful activity and assisting with emergency procedures.
Bag Check & Screening:
Inspecting bags and personal items upon entry, if required.
Venue Information:
Answering questions regarding parking, food/beverage locations, and restroom facilities.
Site Maintenance:
Keeping the entrance, ticket booth, and surrounding area clean and orderly.
Qualifications and Skills
Customer Service Excellence:
A friendly, helpful, and professional demeanor to ensure a positive guest experience.
Communication Skills:
Ability to interact effectively with diverse crowds and communicate clearly, both verbally and in writing.
Reliability:
Strong work ethic, punctuality, and the ability to work independently.
Problem-Solving:
Ability to address unexpected issues quickly.
Physical Demands:
Ability to stand for long periods, walk, and potentially lift up to 50 lbs.
Availability:
Flexible schedule, including weekdays and weekends (mandatory), mornings, evenings, and holidays
Security Guard Card (BSIS) Preferred