Police Dispatcher, Surprise

Dispatcher Position
This position supports a 24-hour per day, 7-day per week operation.
Work schedule is variable which includes nights, weekends, holidays, and when the need arises.
Tentative dates for dispatcher testing process:
Written exam will take place on Wednesday, June 24, **** at 6:00 pm, Saturday, June 27, **** at 9:00 am, or Monday, June 29, **** at 6:00 pm
CritiCall exam will take place between Monday, July 6, **** through Thursday, July 16, ****
Interviews will take place Monday, July 27, **** or Wednesday, July 29, ****
Eligible candidates will receive detailed instructions via email once applications are screened for minimum qualifications and dates are finalized.
Summary: Incumbents answer emergency and non-emergency telephones, prioritize the calls, and dispatch emergency personnel to crime scenes and calls for service.
Incumbents also enter and maintain warrants, property files, and citations.
Education and/or Experience: High School Diploma or G.E.D., and one year customer service experience, and one year keyboarding experience.
Additional education cannot be substituted for experience.
Certifications, Licenses, Registrations: Must be able to attain and maintain Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification (TOC), Level A. Training and cost for this certification is provided by the Police Department.
Selection Process: Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview, an assessment exercise, and exam.
Successful candidates will receive a post-offer, pre-employment background screening to include:
Fingerprinting
Criminal background screening
Polygraph Examination
Psychological Exam
Drug Screen
E-Verify
39 month Motor Vehicle Department Records Check
The City of Surprise is an EEO/ADA reasonable accommodation employer.