Customer Service Representative, Phoenix

Customer Service Representative

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional&Industrial team as a Customer Service Representative that addresses client concerns and issues in a confidential, neutral, and non-partisan manner. Why you should apply to be a Customer Service Representative: Payrate: $16.00/hr Location: Phoenix AZ 85031 Schedule: Monday

Friday, 8:00am

5:00pm Employment Type: 12-month Contract What's a typical day as a Customer Service Representative?

You will: Provide a service such as a license, registration, title, permit, or program eligibility information. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation.Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments This job might be an outstanding fit if you have: Proven experience as a Customer Service Representative or in a similar role.Excellent communication, interpersonal, and problem-solving skills. High school diploma or equivalent is required. What happens next: Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more! Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!