New Business Concierge, Ithaca

Company Description
Finger Lakes Financial Group is a trusted provider of financial services located in the heart of Ithaca, NY.
Committed to excellence, we prioritize delivering personalized solutions and exceptional experiences to our clients.
Our team is passionate about building strong client relationships and supporting local communities.
Finger Lakes Financial Group fosters a collaborative and professional work environment to help employees thrive in their roles.
Job Overview
We are a financial services firm looking for a New Business Concierge.
This role would be responsible for helping service both new and existing clients.
Specifically, the New Business Concierge would be responsible for data input required for opening new accounts as well as handling all client correspondence and service work.
Primarily works in the office during normal business hours.
Responsibilities
The firm's goal is to help clients meet their financial goals.
We help clients open retirement, investment, and insurance accounts.
The beginning responsibilities would primarily include:
Data input for new accounts and account maintenance.
Completing and submitting forms for client updates to accounts.
Log all incoming and outgoing mail and handle accordingly.
Maintain organized filing systems, data entry records, and ensure all documentation is accurate and up-to-date.
After the initial training phase, additional opportunity for growth includes:
Managing office needs.
Help clients with account management.
Manage multi-line phone systems, directing calls efficiently to the appropriate departments or personnel.
Contribute to a professional office environment by maintaining organization, managing time effectively, and supporting personal assistant tasks when needed.
Various other opportunities for growth.
Experience
Experience in office management, clerical work, data entry, filing, or administrative support roles.
Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general data management tools.
Excellent organizational skills with the ability to prioritize tasks quickly while maintaining attention to detail.