Customer Service Representative, Albany

Customer Service Representative

Looking for a great opportunity working in a fun environment with excellent earning potential? Do you enjoy customer service and collaborating with your team to make a real difference? Albany Chrysler Dodge Jeep Ram and Hyundai of Albany is hiring a Customer Service Representative. No cold calls No sales callsHourly plus bonuses Full time with excellent benefits Great work life balance Family owned and operated Responsibilities and qualifications: Updating CSI scores daily Communicate with clients to explain survey/review process Reviewing all online reviews Meet with clients to discuss concerns/issuesRespond quickly to internet, phone and live chat inquiries using email, scripts and templates Previous customer service experience a plus! Excellent computer skills a must Valid driver's license required Benefits: Medical, dental&vision insurance 401K plan + match Paid time off and vacation Growth opportunities Paid training Employee vehicle purchase plans Family owned and operated Long term job security Discounts on products and services We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.