Aviation Programs Manager, Arizona

Overview:
We are seeking a full-time Aviation Programs Manager in our Scottsdale or Chandler, AZ locations. In this role, you will be responsible for acting as primary program support for customers and ensuring effective programmatic practices and communication with customers and internal stakeholders in addition to managing customer aircraft configurations, advanced aircraft performance questions, change requests, and aircraft weight & balances changes.

Responsibilities:
Essential Functions

Provides advanced technical customer service/support related to transport category aircraft performance and weight & balance activities

Acts as primary program support for customer inquiries and program execution

Demonstrates a high level of professionalism in all customer contact and team activities

Demonstrates effective program management skills on programs and projects to ensure communications, scope, effort, milestones/schedule, risk management, and strategy are aligned with Garmin’s initiatives, business model, and customer relationships

May lead product or service definition and creation of technical proposals and related documentation

Negotiates requirements with customer; documents/disseminates for internal stakeholders

May assist in generating or updating relative policies and procedures

May create, modify and/or provide training material and classes

Serves as a mentor for lower levels within career path

Performs technical market research in support of product or service definition and/or business development initiatives with guidance

Coordinates technical roadmaps for presentation to customers with guidance

May act as lead on a large and complex program spanning multiple resources across different groups

Acts as primary coordinator for internal resources to support customer executive review

May define and/or develop tools that span multiple projects or programs

Provides technical content for system, product, or service design/description documentation

Leads in creation and maintenance of program-specific Statement of Works (SOWs) or technical proposals

Applies Garmin’s Mission, Vision, Values and Quality Policy and enthusiastically exhibits a desire to see Garmin succeed

Performs on-call duty and after hours on-call coverage may be required

Leads special projects as assigned

Ability to travel for customer support, business development, and training

Qualifications:
Basic Qualifications

Bachelor’s Degree in Aerospace, Business or related field OR an equivalent combination of education and experience

Minimum 5 years of relative industry experience

Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)

Operational knowledge of Federal Aviation Regulations (FAR) governing aircraft operations with 14 CFR Part 121 or Part 135 experience preferred

Demonstrates advanced troubleshooting skills and assists with troubleshooting services or products in the field

Driven problem solver with proven success in solving difficult problems, must be team-oriented, possess a positive attitude and work well with others

Demonstrated strong and effective verbal, written, and interpersonal communication skills

Desired Qualifications

Pilot’s License

Previous work experience in Airline or Charter Operations, Air Traffic Control, Flight

Dispatching, Flight Operations, or Aviation Program/Project Management

 

Garmin International is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

 

This position is eligible for Garmin's benefit program. Details can be found here: