Plumbing Manager, Scottsdale

Plumbing Manager
Build Something From the Ground Up.
Lead.
Inspire.
Win.
You're not just looking for a jobyou're looking for an opportunity to build, lead, and dominate a market.
At Larson Air Conditioning, we've built a reputation as one of the most trusted HVAC companies in the Valley.
Now, we're expandingand launching a Plumbing Division from scratch.
We're looking for a Plumbing Manager who is ready to take ownership, build a team, and create a high-performance service department from day one.
This is not a maintenance role.
This is a builder's role.
Compensation & Opportunity
Base Salary: $100,000+ (based on experience)
Performance Bonuses: Based on revenue growth, team performance, and KPIs
Growth Opportunity: Build and lead an entire division
Long-Term Upside: Key leadership role in a scaling company
A Day in the Life (From Your Perspective)
I'm building something that matters.
Every day, I'm focused on recruiting, hiring, and developing top-tier plumbing technicians.
If we need 10 technicians, I make sure we have 10and they're the best in the business.
I don't wait for results.
I drive them.
I coach my team to hit revenue targets, conversion rates, and average ticketswhile minimizing callbacks and protecting the customer experience.
I lead from the front.
I ride along with technicians.
I coach in real time.
I reinforce standards.
I hold my team accountablebut I also inspire them to win.
I work closely with dispatch and CSR teams to make sure the right technician goes to the right call at the right time.
It's fast-paced.
It can be chaotic.
But I stay calm, focused, and in control.
Because my energy sets the tone.
I run weekly one-on-ones, lead service meetings, and build training plans that sharpen both technical and customer service skills.
I don't just manage peopleI develop professionals.
I bring more energy than I take.
I act like an owner.
I build trust because I know my craftand I always put the customer first.
I'm not here for a job.
I'm here to build a winning team and be part of something bigger.
Position Summary: Plumbing Manager
You will be responsible for building, leading, and optimizing the plumbing service department, driving technician performance, and delivering a world-class customer experience.
What You Bring to the Table:
10+ years of residential plumbing service & repair experience
5+ years of management and leadership experience
Proven ability to recruit, train, and develop technicians
Strong understanding of service KPIs (revenue, conversion, average ticket, callbacks)
Experience conducting ride-alongs, coaching, and performance management
High level of accountability, discipline, and ownership
Strong communication, leadership, and organizational skills
Ability to influence, motivate, and build a winning culture
Tech-savvy with strong computer proficiency
3+ years experience using ServiceTitan
Growth mindset with a commitment to continuous improvement
Key Responsibilities:
Build and scale the plumbing service department from the ground up
Recruit, hire, onboard, and train high-performing technicians
Drive performance through KPIs, coaching, and accountability
Conduct ride-alongs to reinforce standards and develop technicians
Lead weekly one-on-ones and service meetings
Collaborate with dispatch and CSR teams to optimize scheduling and efficiency
Provide technical support and field guidance
Develop and implement training programs
Monitor and improve conversion rates, average tickets, and callback rates
Foster a positive, high-performance culture
What Success Looks Like:
A fully staffed, high-performing plumbing team
Technicians consistently hitting revenue and performance targets
Strong culture of accountability, professionalism, and growth
Exceptional customer experience and minimal callbacks
A scalable, efficient, and profitable service department
Why Join Larson Air Conditioning?
We're not averageand we're not looking for average.
At Larson, we:
Build high-performance teams
Invest heavily in training and development
Operate with clear systems and processes
Believe in ownership, accountability, and growth
Create an environment where your work directly impacts the success of the company
This is your chance to:
Build something from the ground up
Lead at a high level
Make a real impact
Ready to Build and Lead?
If you're driven, disciplined, and ready to take ownership of a growing divisionwe want to hear from you.
Apply today and take the next step in building your careerand a departmentfrom the ground up.