Customer Service/Client Relations, Agoura Hills

Customer Service/Client Relations
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation.
Since ****, we have grown to over thirty branches located in ten western states.
With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers.
We are looking to hire a Customer Service/Client Relations at our office in Agoura Hills, CA.
If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you!
Essential Job Duties
Answering phones
Greeting and daily clerical work
Processing customer sales orders
Coordinating customers with the sales and service department
Reaching out to the current customer base to stay connected
Sending out promos
Staying up to date with equipment
Understand customer needs and requirements
Accounts receivable
Ability to handle high-volume phone calls and emails
Strong problem-solving abilities and phone presence
Excellent time management, organizational skills, and ability to work independently
Qualifications
Bachelor's degree preferred
High-quality verbal and written communication
Strong math abilities are necessary
Experience with accounts receivable is highly preferred
Experience using spreadsheets, databases, and word processing software, such as Microsoft Word, Excel, and PowerPoint
What We Offer
Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs
$22 to $24 an hour - Depending on experience
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law.
We celebrate our employees' differences because we know that diversity makes us stronger.