IT Support, Moorpark

Primary Duties and Responsibilities• Troubleshooting&Technical Support: Diagnose and resolve hardware, software, and network-related issues in a timely and professional manner. Serve as the first point of contact for technical support requests, help desk assistance to end users.• System Maintenance&Monitoring: Perform routine system updates, patch management, and proactive monitoring to ensure optimal system performance.• Installation&Configuration: Set up, configure, and deploy computers, printers, mobile devices, and required software applications. Ensure all equipment is properly installed, tested, and ready for end-user productivity.• User Account&Security Management: Manage user accounts, permissions, and access controls in alignment with company policies. Support the implementation and maintenance of security measures to protect systems, networks, and data.• Infrastructure Support: Assist in maintaining Windows desktop and server environments, as well as supporting core networking components. Required Skills and Qualifications Technical Skills: • Working knowledge of Windows operating systems (desktop and server environments) • Familiarity withMicrosoft 365 and Active Directory • Experience with hardware troubleshooting and device configuration nowhiring