Customer Service Representative - In Office, Trenton

Customer Service Representative
Job Title: Customer Service Representative
Location: Hamilton, NJ
Type of Employment: Temp to Permanent
In Office/Hybrid/Remote: Fully in Office
Hourly: $22 - $23/hr Based on years of experience
Job Summary:
If you're looking to work in a professional office with a fun team, LHH is partnering with a consumer services organization in Hamilton, NJ that is looking to hire a Customer Service Representative as soon as possible!
The qualified candidate should have prior customer service experience, excellent phone demeanor, and be computer savvy.
The hours are Monday through Thursday 9AM to 5PM with a 30-minute break and Friday from 9AM to 3:30PM with a 30-minute break (36-hour work week).
This role is fully in office.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Answer incoming phone calls from existing customers and assist with questions and concerns
Make outbound calls to customers reminding them of missed payments when applicable
Inputting payments for customers
Assisting customers with autopay set up and navigating the company website
Required Experience:
Bachelor's Degree in a related field or 1 year of retail or corporate customer service experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Superb customer service abilities with a knack for de-escalations
Pay Details: $***** to $***** per hour Search managed by: Nadia Negm Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply
Ref: US_EN_27_******_*******