Dispatcher, Croydon

Dispatcher Infrastructure Products Group

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.Job Summary The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites. The Dispatcher will also assist production with entering backlog reports and communicating customer needs to production managers. This position will also be required to manage projects as needed.Job Location This position will be located at our plant in Croydon, PA. Job Responsibilities Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams Adjusts schedule, as needed, to accommodate customer needs Proactively communicate with customer their job status and product delivery scheduleResolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing Prepare shipment documents, certifications and corresponding backup information for each shipment Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costsMaintain vehicle maintenance and records on the TSC website Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc. Ensures safety practices are being enforced including load securementActively participates in training and development Prepare and enter invoices and check received products using our software program Guide drivers and all outside haulers, coordinates with loading crew for next day deliveries Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as neededJob Requirements 1+ years of dispatch experience preferred Understanding of safety and transportation requirements Demonstrated written / oral communication skills Ability to effectively manage time and resource Ability to effectively communicate, verbally and in writing Ability to interface with peersBilingual, a plus Proficient in Microsoft Office/Excel, Word, Outlook programs Willing to work flexible, and extended hours, if needed SAP experience preferred Previous precast concrete experience a plus High School Diploma or equivalent preferred What CRH Offers You Highly competitive base payComprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.