Receptionist/Cashier, Troy

Mike Savoie Chevrolet Job Opportunity
Mike Savoie Chevrolet is a third-generation family-owned dealership that has been in business since ****, yet remains one of the fastest growing dealerships in the Metro Detroit area!
We pride ourselves on doing the right thing for our customers and our employees.
We are dedicated to developing our people and empowering them to grow their careers in the automotive industry.
Employees of Mike Savoie Chevrolet are our most valuable assets.
They are the constant that ensures our current and future success.
We have many employees that have been with us for years and contribute to our family atmosphere.
We are looking for a friendly and customer oriented individual to join our team!
Benefits:
BCBS/BCN Medical (PPO and HMO plans offered)
Company Sponsored Health Savings Account (HSA) Available
Dental and Vision Coverage
Life and AD&D Insurance
Short Term Disability Insurance
Aflac
401K with Company Match
Paid Vacation
Closed Sundays
Professional Sporting Events Company Raffles
Company Apparel Program
Holiday and Monthly Birthday Celebrations
Responsibilities:
Ability to promptly identify customer needs whether it is sales or service and direct them to the appropriate staff member
Maintain a friendly, professional and courteous attitude when working with all customers and employees
Answer all incoming dealership phone calls and direct customers to the correct department
Operate a high-volume multi-line telephone system and transferring callers to appropriate personnel
Notify the appropriate person that a customer is waiting, and properly introduce the customer
Work cooperatively with the sales team
Maintain showroom refreshments
Receive cash, checks and credit card payments from customers
Ability to make change accurately for cash payments
Handle customer complaints with integrity, poise and refer the customer to the appropriate individual for further assistance
Perform general administrative duties, such as filing, faxing, and data entry
Complete IRS/FinCEN Form **** for cash payments that exceed $10,000
Qualifications:
Demonstrate superior customer service skills
Professional phone etiquette
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Ability to multi-task and handle several tasks at once
Must be able to handle high volume, multi-line phone system
High school diploma or GED (preferred)
Dealership and/or recent retail receptionist experience (preferred)
Professional appearance and eager to improve on all aspects
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.