Business Analyst, Arizona

POSITION RESPONSIBILITIES

Position Responsibilities:

The I T Business Analyst I will collaborate closely with our Business Relationship Managers in understanding partner departments ' requirements, analyzing business processes, and facilitating the delivery of I T solutions that align with our partner departments strategic o b jectives. T he BA I plays a key role in bridging the gap between IT and business stakeholders, ensur i ng that IT solutions meet the needs of our partner departments and contribute to the i r success.

Functions and Duties:

% of Time - Percentage of time spent on a particular function. The listed functions must be within 5-45%, the total must equal to 100%. List functions in descending order for % of time.

Essential - Duties that must be performed with or without reasonable accommodations. A function is essentia l if it is performed to fulfill the primary purpose of the job.

Function - A grouped set of related duties or the main areas of responsibility within the position. The function should only be a few words in length. Example: "Administrative Support ".

Duties Perfonned - Sentences that provide additiona l information about the related duties within the function.

% of Time
Essential

Function (Yes/No)
Function
Duties Performed

25 %

Yes

Requirement Gathering and Analysis
Colla borate with sta keholders to understand their business objectives, processes , a nd requirements .

Conduct interviews, workshops, and meetings to elicit a nd document detailed r e quirements a nd a nalyze workflows to i de nt i fy areas for i mprovement

A n a lyze and prioritize requirements, ensuring t h ey are clear, concise, a nd actionable .

Identi f y gaps , conflic t s, a nd potential issues in requirements and work with sta keholders to resolve them .

Partner with Business Relationship Managers to understa nd client needs and objectives, and assist in defining IT strategies a n d solutions to support them .

Assist in the development of proposa Is , business ca ses , and project cha rters for IT ini t iatives in collabora tion with B usiness Rela tionship Ma nagers

25 %

Yes

Documentation
Creates a nd ma intains a var i ety of system reports , data queries , scripts , workflow , a nd automated ta sks using structured query langua Client and va rio u s databa se ma nagement tools .

Create vi s ua I representation to share with stakeholders to verify a ccuracy .

Ensur e documentation is comprehensive , accurate , a nd a ccessible to a II relevant sta keholde rs .

Upda t e documentat i on as requ i rements evo l ve throughout the project l ifecycle .

Trans l ate techn i ca l concepts i nto non - techn i ca l l anguage for bus i ness stakeho l ders and v i ce versa .

20 %

Yes

Communicat i on and Fac ili tation
Initia t e a cross depa rtmental meetings with va rious stakeholders to understa nd use case and gather business req u irements

Fa cilitate meetings a nd wor k shops with clients to ga ther feedba c k, review de l iverables, and ensure client sa tisfaction.

Fa cilitate communica tion between technica l tea ms and business stakeholders to ensure a lignment a nd successful project delivery

10 %

Yes

So l ution Design and Eva l uation
Work closely with technica Iteams to translate business requirements into technical specifications and design solutions tha t meet business needs .

Evaluate a lternative solutions, assess f eas i bility , a nd recommend the most a ppropriate approa ch based on business objectives, tech n ica I constra ints, a nd other factors .

Colla borate w ith architects and developers to ensure tha t proposed so l utions align with architectural sta ndards and best practices.

10 %

Relationship Management
Provide support to Business Relationship Ma nagers in ma naging client expectations, resolving issues, a nd addressing concerns related to IT solutions to ensure client satisfaction and mainta in positive

rela tion ships with clients .

U n derstand the client ' s needs a n d concerns related to IT solutions , a nd to a c t ively address them in co Ila boration with the Business Relationship Mana g e rs.

5%

Yes

Continuous I mprovement
Stay current on industry trends, best practices, and emerging technologies related to business a nalysis and I T.

Identi f y opportunities for process imp rovement a nd propose recommendations to enhance

Contr i bute to the development and adopt i on of standa rds, methodologies, and tools for business a nalysis wi t hin the orga niza tion .

5 %
No
Other Duties as Assigned
Completes special assignments a nd other duties as assigned.

E.

SUPERVISORY/LEAD RESPONSIBILITIES

Le a d - Designated r espons i bi li ty to regular l y ass i gn , i nstruct and check the wo r k of those emp l oyees on an ongoing Client i s.

Does this position LEAD the work of others?
D Yes
IS1 No

Positions of employees l ed

Does this position lead one or more full-time employees?
D Yes
0 No

Does this position SUPERVISE the work of others?
D Yes
0 No

Positions of employees supervised
N/A

Does this position supervise one or more full-time employees?
D Yes
IS1 No

Supervise - Assigned responsibility by management to participate in the following functions with respect to their subordinate employees: recruit/se lecVhire/fire staff, training and development , planning , and assignment of work, evaluating performance , taking corrective/disciplinary actions, approving time.

POSITION QUALIFICATIONS

F.

I den t i f ies t he ed uca t ional requ irements, experience, and skills necessary t o perform the du t ies of the posi t ion.

Minimum Qualifications

I den t i f ies t he ed uca t ional and experience req uiremen ts th a t are necessary t o pe rf orm t he j ob and are set a t t he job pro f ile. Do not edit this field .

Bachelor's degree in Computer Science, Information Systems, Business Administration, or other related fields.

At least 2 yea rs of experience involving systems a dministra tion, business a nalysis, databa se administration, or enterprise resource planning systems, prefera bly a client-facing role

Strong a nalytica l a nd problem-solving skills with the a bility to understand complex business

requirements and tra nslate them into technica l solutions.

Strong written, verbal, presentation, and organizati onal skills.

Position Specific Qual ifications

Additional qualifications not listed in the classification requirement. List any licensing , certification, or other special requirements and/or conditions of employment which are outside of the classification requirement List any other licenses , i ncluding driver's license , or certificates required to perform the job, and indicate whether they are required by law or by the city.

Pr eferred Qualifications

Education, experience, and sk i ll s preferred, but not necessary, to perform the job.

Master's degree in Computer Science, Informa tion Systems, Business Administra tion, or other related fields.

Certifica tion in Business Analysis ( e.g. , CBAP), Certification of Capa bility in Business Analysis (CCBA)

Experience in facilitating workshops with diverse groups of stakeholders

G .

ESSENTIAL WORK COMPETENCIES

I

Core Competencies

Accountability: Takes res pons ib ility far the quality, accuracy, and timeliness of work products and servi ces. Can be relied upon to achieve the satisfaction of stakeholders and excellent results.

Communications Effectiveness: Understands and learns from what othe rs have to say. Positively influences the thoughts and actions of others . Effectively expresses info rmat ion appropriate to the audie nee and situation clearly and time ly.

Ethics & Integrity: Respects and maintains confidentiality. Avoi ds s i tuations and actions considered inappropriate or that prese nt a conflict of inte rest. Earns employees' trust, respect, and confidence through consistency, honesty, forthrightness, and professionalism in all interactions.

Managing Workloads and/or Multitasking: Effectively organizes multiple assignments to produce work products that are accurate, tho rough, and on time. Prioritizes and performs multiple tasks in the same timeframe and handles interrupt ions appropriate ly. Effectively handles highly stressful o r ad verse situations, making good dee isions w h il e able to continue performing the job.

Problem - Solving: Invest igates the root causes of proble ms and generates a range of solutions by using intelligence, common sense, hard work, and te nacity. Seeks common interests and win/win solutions or mutually agreeable trade-offs.

Diversity and Inclusiveness: Creates a welcoming environment by valuing different backgrounds, checking own views with respect to others, finding common ground, including diverse pe rspectives in decision -making, and …