Night Audit, Verona

Night Audit

Accurately balances all hotel income and expenses for the 24-hour hotel operating period Typical work conditions: Front desk and office Equipment used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: High school diploma or equivalent, fluent in English, reading and writing necessary, sound judgment and discretionary skills, ability to work with little or no supervision, flexibility in hours and days worked, very good organization and time management skills, excellent communication and interpersonal skills, ability to operate basic office machinesEssential tasks: Balance all room revenue, F&B revenues and room expenses, balance all room and tax charges, performs all GSA functions as required, may perform duties associated with Night Manager responsibilities, posting charges to guest accounts, processing payments from guests, selling and upselling rooms to "walk-in" customers, maintaining daily logs, balancing shift work and cash drawers, listening to or anticipating and responding to guest complaints, use established greetings when answering the phone or meeting guests in person, promote, answer questions about, and enroll in Hilton's Honors program