Management Training Program, Virginia

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.

Responsibilities include (but are not limited to):

Consistently creating results for customers, teammates and the company

Responsible for ensuring the customers are greeted courteously and receive a high level of customer service

Scheduling service appointments and answering questions in person and on the telephone

Consulting customers on their service needs and keeping customers updated on the progress of their vehicles

Providing the customer with a positive experience

Ensuring our company’s high level of expectations are met, maintained, and exceeded

Involvement in every aspect of the store operation

Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers

Ability to step in when necessary to take on additional duties