Student Worker - Office Assistant - BC, Waco

Office Assistant

In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager. Job Description: i. Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD)ii. Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipmentiii. Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registriesiv. Be knowledgeable of on-campus locations and resourcesv. Support residents in communicating issues of concern to other members of the hall staffvi. Enforce and uphold Campus Living&Learning policies and proceduresvii. Complete other administrative tasks as assigned by the supervising RHD Learning Outcomes: i. Excellent customer service skills (in-person, per telephone, and via email)ii. Organization and creativity in administrative responsibilitiesiii. Proficiency in problem-solving; responding to issues with consistency, accuracy, and adaptabilityiv. Understanding of the internal operations of a major, complex system (i.e. residence hall).v. This includes but is not limited to: facilities management, technical operations, safety&security monitoring. Required Skills: i. Typingii. Ability to learn a computer program for Front Desk functionsiii. Ability to complete administrative tasks as requestediv. Ability to provide customer service to a diverse populationv. Ability to work on a team with a positive attitude.vi. Time management and flexibility of schedulevii. Sound judgement to respond to needs/crises as they ariseEmployer: Baylor University Work Location: Texana House Work Address: 1311 S 5th St