Medical Receptionist - Talent Pool, White Plains

Medical Receptionist

Classification: Hourly Position Summary: The Medical Receptionist is responsible for answering phones, scheduling appointments, and returning emails to ensure compassionate patient care. Primary Responsibilities Answer, scribe, and transfer incoming communication and inquiries by phone and emailRespond and comply with requests for information Schedule, confirm, and maintain timely appointments of patients via phone, online, and patient portal Verify insurance information and verify co-pays, deductibles, and balances Inform patients of medical office policies and procedures Virtual back-office support with chart prep, insurance verification, and pre-authorizations, as neededRespond to incoming medical record requests Maintain patient confidentiality at all times Perform other duties as assigned Knowledge, Skills, and Abilities Knowledge of medical terminology, procedures, and diagnoses preferred Understand general administrative processes Ability to multitask within a high-functioning, fast-paced, multidisciplinary medical centerWorking knowledge of healthcare insurance preferred Knowledge of EMR preferred Individual must be skilled in verbal and written communication skills, able to read from a script Able to develop good customer relationships to achieve customer satisfaction Ability to self-manage and be productive with minimal supervisionProject management Attention to detail Cheerful attitude Qualifications High School Diploma required 1-2 years experience in a medical clinic Essential Functions/Physical Requirements Ability to tolerate walking, standing, and sitting throughout the day Ability to meet the attendance requirements for the position