Medical Receptionist, Walnut Creek

Concierge Receptionist– Internal Medicine

Full-Time | Direct Hire

Monday–Friday | Day Shift

Fast-Paced Internal Medicine Practice

About the Opportunity

A well-established internal medicine practice is seeking a polished and professional Concierge Receptionist to join their front office team. This role is ideal for someone who thrives in a patient-focused environment, enjoys working in a collaborative team setting, and can confidently manage a high-volume front desk with professionalism and efficiency.

The ideal candidate will bring strong medical front office experience, excellent communication skills, and the ability to create a welcoming experience for patients while supporting daily clinic operations.

Responsibilities

Greet and assist patients in a professional, concierge-style environment

Manage patient check-in/check-out processes

Answer and direct high call volumes professionally and efficiently

Schedule appointments and coordinate patient flow

Verify insurance and update patient demographics

Maintain accurate documentation within the EMR system

Communicate effectively with providers, clinical staff, and patients

Support front office operations in a fast-paced internal medicine setting

Qualifications

Minimum 2 years of front office experience within an internal medicine clinic

Strong understanding of medical terminology

Experience working in a high-volume medical practice

Ability to multitask and remain organized under pressure

Strong interpersonal and customer service skills

Team-oriented mindset with a collaborative approach

Associate degree (AA) or higher required

Preferred Qualities

Professional and polished presentation

Strong attention to detail

Positive and patient-centered attitude

Ability to adapt quickly in a busy clinical environment

Comfortable handling sensitive and confidential information

Why Join This Team?

Stable and growing medical practice

Collaborative and supportive environment

Opportunity to work closely with experienced providers and staff

Patient-focused culture with strong operational support

Long-term growth potential within the organization

Pay Details:

$27.00 to $30.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

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