Call Center Sales Manager, Waterbury

Call Center Sales Manager – Build & Lead a High-Performance Team!

Are you a high-energy sales leader who knows how to create momentum, drive results, and build winning teams? At Advanced Window Systems, we don’t just fill seats—we develop future sales leaders. If you thrive in fast-paced environments, love coaching teams to exceed expectations, and know how to turn potential into performance, this is your next great opportunity!

Why Advanced Window Systems?

Industry-Leading Products: Premium Windows, Doors, Bath Systems, and Vinyl Siding

#1 in Customer Satisfaction with a 98% Guild Rating

Voted CT’s #1 Workplace Three Years Running

Family-Owned & Operated for 46+ Years with 10,000+ Happy Customers

Thousands of 5-Star Reviews and an A+ BBB Rating

World-Class Sales Training, Proven Playbooks, and Unmatched Support

What You’ll Do:

Lead from the Front: Create and maintain a proactive, competitive, and accountable sales culture that wins.

Coach for Success: Train and develop our Sales Development Reps (SDRs) on product knowledge, prospecting strategies, and effective sales techniques.

Drive Results: Set clear sales goals, track performance, and hold the team accountable to meet and exceed key metrics.

Be a Player-Coach: Lead by example—jump on calls when needed to execute the process at the highest level.

Collaborate for Growth: Work closely with our Outside Sales and Marketing teams to maximize lead conversion, refine sales strategies, and capitalize on promotional campaigns.

Own the Process: Manage the entire SDR hiring lifecycle—recruiting, interviewing, onboarding, and developing top inside sales talent.

Track & Report: Monitor key performance indicators and provide actionable insights to improve appointment setting and lead generation efforts.

What You'll Bring:

An Associate’s or Bachelor’s degree (preferred).

5-10+ years of successful sales leadership experience managing a minimum of 5 or more team members.

A hunter’s mentality with a proven track record of hitting and surpassing sales goals.

Passion for developing people and building high-energy, high-accountability sales teams.

Strong CRM knowledge and a disciplined approach to following sales processes.

Outstanding communication and coaching skills—both in motivating teams and influencing results.

Excellent time management, problem-solving abilities, and attention to detail.

Ready to take the next step? Apply now and join a winning team where your leadership will make a real impact! Don’t wait—this opportunity won’t last!