Assistant Branch Manager, Prospect

divh2Assistant Branch Manager/h2pJob Category: Retail/ppFull-Time/ppHourly Range: $28.02 USD to $39.23 USD/ppLocation: Prospect, CT 06712, USA/ph3Description/h3pJob Type: Hourly, Full Time 40 Hours/ppWho We Are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day./ppAs a result of Ions continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!/ppWho We Are Seeking for This Role: The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ions service Philosophy of Safety

Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go above and beyond whenever necessary. This individual thrives in an environment that encourages teamwork and promotes inclusion by working with a variety of people./ppAs an Assistant Branch Manager you are responsible for: Actively participating in the sales process and motivate branch staff to achieve assigned goals. Assist in maximizing the growth, competitiveness, and profitability of the branch. Ensures efficient operation of branch through effective supervision of branch staff and providing support to the Branch Manager. Provide excellent customer service./ppResponsibilities:/pulliExcellent command of customer service skills, modifying approach in dealing with different people and situations, keeping commitments made to customers on a timely basis./liliEffectively demonstrate knowledge of all Bank products and services, consumer and business./liliHave a basic understanding of companys commercial customer segment including basic industry knowledge, current trends, challenges and opportunity to better identify the right solutions./liliProactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs./liliPromote, cross-sell and upsell bank products and services that meet customers needs./liliOpen accounts, perform account maintenance and provide customer service solutions timely./liliContribute to the achievement of established branch goals, assist in the planning of sales related activities./liliAchieve assigned sales production consistently. Minimum average of 80% or higher per goal period, determined by Manager./liliRequired to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number./liliRespond to inquiries on mortgage and loan rates; conduct application interviews; process applications on computer; close and disburse loans./liliResolve complex research situations for both customers and branch staff./liliComplete customers transactions, forms, applications, and reports accurately./liliEnsure that the Banks security policy and program and the Banks loss prevention guidelines are carried out within the branch./liliEnsure activities within assigned functional area of responsibility are in compliance with Bank policy, and State and Federal Regulations/liliUnderstanding of commercial customer segment, industry, trends, challenges and responsible for day-to-day operations and customer experience in the branch/liliFully proficient in consumer and commercial account services and ability to act independent of the Manager./liliCoaches team, participate in Performance Management, encourage and coach team to reach assigned individual goals./li/ulpEducation and Qualifications:/pulliHigh school diploma required./liliFive years banking/ retail experience, two to three years supervisory experience./li/ulpBenefits:/pulliHealth Insurance (Medical, Dental Vision)/lili401k and Employer Match/liliLife Insurance/liliDisability/liliHSA/liliFSA/liliEducational Assistance/liliWellness Programs/liliEmployee Assistance Program/lili15 Paid Time Off Days (Will be tailored to level)/lili11 Paid Holidays/liliJob Shadowing/liliVolunteer Opportunities/li/ulpIon Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status./p/div