Administrative Assistant, Waterbury

Educational Administrative Assistant

The Educational Administrative Assistant serves as the primary front office contact, creating a professional, friendly, and efficient first impression for visitors, clients, and internal staff. This role provides comprehensive administrative and operational support across multiple functional areas, performing a wide range of clerical, receptionist, and project-based tasks. The position plays a key role in ensuring smooth day-to-day operations by managing front office activities, maintaining accurate records, and supporting a variety of organizational processes within an education-focused environment.Responsibilities

Serve as the main reception contact, greeting visitors in a professional and courteous manner Ensure all visitors sign in and follow established access procedures Answer and manage multi-line telephone calls promptly, directing inquiries appropriately Follow all internal protocols, processes, and procedures in daily activitiesProvide general administrative and clerical support to leadership and staff Prepare written responses to routine inquiries from internal and external parties Receive deliveries and manage incoming and outgoing mail, including sorting and distribution Maintain postage and shipping processes for packages and correspondenceEnter and manage orders within internal systems to support operational needs Order and maintain supplies, materials, and equipment based on team requests Distribute company-issued items and maintain accurate documentation records Maintain and organize electronic filing systems to ensure accurate recordkeepingScan and upload documents into appropriate systems Generate and distribute routine reports, including tracking and follow-up on key metrics Assist with monitoring attendance or participation data and support follow-up efforts as needed Handle requests for information and verification from third parties in accordance with policiesMaintain strict confidentiality of sensitive information and records at all times Prepare reports, spreadsheets, and other documentation to support operations Support team members with project-based work and cross-functional initiatives Assist with event coordination and preparation of materials as neededEssential Skills

35 years of experience in an administrative, office support, or similar role High School Diploma or GED required Proficiency in Microsoft Office (Word, Excel, Outlook) and general office software Strong customer service and interpersonal skills Experience with data entry, recordkeeping, and administrative processesAbility to manage multiple priorities with strong attention to detail Experience working with electronic filing systems and databases Ability to operate standard office equipment (phones, copiers, scanners, printers) Clear verbal and written communication skills Strong organizational and time management skillsKnowledge of professional office procedures and etiquette Ability to handle sensitive information with discretion and confidentiality Additional Skills&Qualifications

Associate's degree or related training preferred Experience in a front desk or receptionist capacity Experience in a fast-paced, client- or service-oriented environment Familiarity with ordering, inventory, or tracking systems Bilingual communication skills are a plus Experience supporting multiple teams or departmentsAbility to contribute to and support project-based work Strong collaboration skills across cross-functional teams Experience within the education industry is a strong plus Work Environment

This role operates in a professional, education-focused office setting with frequent interaction with visitors, clients, and internal staff. The position requires a consistently professional and welcoming demeanor, along with strong organizational and multitasking abilities. Daily responsibilities involve the use of computers, phone systems, and standard office equipment, as well as administrative software. The role follows a structured weekday schedule, with some variation based on operational needs.Job Type&Location This is a Contract position based out of Waterbury, CT. Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental&vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life&AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waterbury,CT. Application Deadline This position is anticipated to close on Jun 9, 2026.