Application Engineer, Torrington

Application Engineering

Dymax, part of the Bachmann Chemical&Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth.We're seeking a results-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Application Engineering. In this role, you will provide in-house custom solutions to technical issues from customers and sales teams by managing projects and resources to test, evaluate, diagnose, and troubleshoot adhesive and equipment challenges. Also, by delivering specs, technical feedback, and in‑field guidance on operation and maintenance.Key Responsibilities: Optimize application recommendations and root cause analyses by delivering expert, timely support to Territory Managers, sales partners, and customers—via on-site visits, presentations, calls, or video—and refining current processes Complete technical projects within planned timelines by defining objectives, developing test matrices, collecting and analyzing data, and reporting results in clear, easy-to-follow formatsAssess feasibility of customer project requests by evaluating efficiencies, costs, and resource demands– and proposing alternative approaches as necessary Present technical information effectively by reviewing specifications and drawings, interpreting data, and communicating clear, concise recommendations to internal or external audiencesDrive sales through application engineering by partnering with Territory Sales Managers and sales partners to develop or adapt products that meet customer needs Build product knowledge through in‑facility training by preparing and delivering technical training sessions to Territory Sales Managers, sales partners, internal stakeholders, and customersDeliver outstanding technical and customer service by maintaining deep expertise in AE equipment and test methods—and ensuring high customer satisfaction standards