Administrative Assistant / Customer Support | Manufacturing, Haysville

Administrative Assistant / Customer Support
We are an established manufacturing company in the Midwest known for delivering high-quality, precision-driven products.
Our team operates in a fast-paced, collaborative environment where organization, communication, and follow-through are key to keeping operations running smoothly.
A bit about us:
We are an established manufacturing company in the Midwest known for delivering high-quality, precision-driven products.
Our team operates in a fast-paced, collaborative environment where organization, communication, and follow-through are key to keeping operations running smoothly.
Why join us?
4-day work week with half-day Fridays
Stable, team-oriented manufacturing environment
Variety in day-to-day responsibilities (admin + customer + contract support)
Opportunity to improve processes and make an impact
Strong cross-functional exposure (production, quality, shipping)
Job Details
Administrative Support
Maintain and update data across spreadsheets and internal systems
Create and manage reports using Excel and Microsoft 365
Support document preparation, file management, and internal tracking
Route communications and follow up on outstanding items
Assist with digital filing and general administrative tasks
Customer Service
Serve as a point of contact for customer inquiries (phone + email)
Coordinate with internal teams to ensure timely responses and solutions
Track and follow up on customer requests to ensure satisfaction
Maintain accurate records of customer communications
Contract Support
Assist with preparation and maintenance of customer contracts
Track deadlines, deliverables, and requirements
Coordinate with internal teams to gather necessary information
Support contract updates, renewals, and closeouts
Must-Haves
Experience in administrative, customer service, or contract support role
Strong Microsoft 365 skills (Excel, Outlook, Word)
Solid Excel ability (filtering, formulas, formatting)
Strong communication and customer service skills
High attention to detail and organization
Ability to manage multiple priorities and meet deadlines
Nice-to-Have
Experience in a manufacturing or operations environment
SharePoint or document management system experience
Contract administration exposure
Schedule MondayThursday: 7:30 AM 5:30 PM Friday: 7:30 AM 11:30 AM Compensation & Benefits $20$25/hour DOE Competitive benefits package Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
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