Quality Process Technician, Wilmington

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Quality Process Technician.

Type:

Contract

Job Title:

Quality Process Technician

Location:

Wilmington, NC

Candidates must be able to commute and work onsite in Wilmington, NC

Pay Rate:

Based on experience

Work Hours:

M-F 8am-5pm

Education:

Associate degree or equivalent experience

Position Overview

The Quality Process Technician supports manufacturing quality performance by analyzing production processes, product quality data, and system metrics to reduce scrap, improve efficiency, and ensure compliance with quality and customer requirements. The role works closely with Manufacturing, Engineering, and Quality teams to drive root cause analysis, support disposition decisions, and implement sustainable process improvements.

Key Responsibilities

Analyze quality and production data to support disposition of material and product holds

Set up specifications and workflows for new product codes and experiments

Support root cause analysis for non-conforming products and processes

Conduct or support Measurement System Analysis (MSA) activities

Improve process capability through data-driven analysis and quality system tools

Collaborate with engineering and manufacturing to implement corrective and preventive actions (CAPA)

Prepare reports, dashboards, and quality status updates

Provide training on quality systems, procedures, and corrective actions

Required Qualifications

2+ years of experience as a process or quality technician in a manufacturing environment

Experience with data collection and analysis tools (Excel, Access, etc.)

Strong Microsoft Office skills

Experience with statistical and quality analysis methods

Strong analytical, observational, and problem-solving skills

Ability to manage multiple priorities in a fast-paced environment

Strong collaboration and communication skills

Preferred Skills

Experience with JMP, Minitab, or SPC XL

Familiarity with PI systems

Knowledge of Statistical Process Control (SPC) and quality systems

Soft Skills

Detail-oriented, highly organized, and self-motivated

Strong integrity and customer-focused mindset

Results-driven with a continuous improvement orientation

Strong data curiosity and problem-solving mindset

Ability to work independently and in cross-functional teams

Additional Information

No third party resumes will be accepted

Drug testing and/or other employment-related inquiries may be conducted

CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

CTG is an Equal Employment Opportunity employer

CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.