Office Manager Leominster, MA

If you post this job on a job board, please do not use company name or salary.
Experience level: Mid Level (5-8 yrs exp.) Experience required: 5 Years Education level: High school or equivalent Job function: Human Resources Industry: Food & Beverages Compensation: View salary Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Note: The HM is looking for someone with experience in Food Manufacturing

This position oversees HR, customer service, and accounting operations, ensuring smooth day-to-day administration, regulatory compliance, and effective cross-department coordination in a manufacturing environment.

Responsibilities

Human Resources & Compliance

Administer employee benefits, open enrollment, workers’ compensation, and leave programs.
Manage onboarding and offboarding processes, including new-hire paperwork, safety training, and system access.
Maintain employee files and ensure compliance with state and federal employment laws.
Process payroll and coordinate with managers on timekeeping, wage changes, and reporting.
Monitor employment law updates and implement policy changes as needed.
Support performance management, employee relations, and documentation requirements.
Customer Service & Office Administration

Act as the main point of contact for customers, providing professional and timely support by phone and email.
Enter customer orders accurately, process order confirmations, and coordinate with production and shipping to meet delivery timelines.
Handle order tracking, invoicing, and resolve any discrepancies or issues promptly.
Manage incoming calls, mail, and general administrative requests.
Maintain office supply inventory and vendor relationships.
Administer the company fleet and driver compliance program, including vehicle maintenance and insurance tracking.
Track company fixed assets and maintain related documentation. Accounting
Oversight & Support

Supervise accounting functions and provide backup support for AP, AR, bank reconciliations, and month-end close.
Assist with reporting, audits, and budgeting as needed.
Benefits

Health Insurance
Paid Time Off (PTO) and Sick Leave
Paid Holidays
401(k) with Company Match
Life Insurance (LI)
Short-Term Disability (STD)
Annual Bonus