Office Manager, Northborough

City Wide Facility Solutions Boston
specializes in managed facility services for commercial properties across Central and Eastern Massachusetts.
We connect our clients with qualified vendors and serve as a single point of accountability for all service management needs.
Our Office Manager plays a critical role in keeping our organization running smoothlyserving as the operational backbone of the office while supporting our team, systems, and culture.
As an Office Manager, youll take ownership of day-to-day office operations, ensure a productive and organized environment, and contribute to a company that values efficiency, collaboration, and employee experience.
Why Work with City Wide?
Competitive compensation
Comprehensive benefits including medical, dental, vision, life insurance, FSA & HRA
401(k) with company match
Generous time off: 9 paid holidays, PTO, Volunteer Time Off
Ongoing professional development, including reimbursement for training and education
Career advancement opportunities in a growing company
What Youll Do:
Serve as the primary point of contact for office visitors and phone inquiries, ensuring a professional and welcoming experience
Oversee daily office operations to maintain a clean, organized, and efficient work environment
Develop and enhance standard operating procedures (SOPs) to improve internal processes
Manage office technology, including IT systems, devices, and vendor coordination for troubleshooting and support
Oversee company device setup, maintenance, inventory, and repairs
Coordinate with external vendors and manage relationships for office services and technology
Create, monitor, and manage the office budget, including supplies, breakroom, and operational expenses
Order and maintain office supplies while ensuring adherence to budget guidelines
Own and support the CRM system, including reporting, dashboards, and internal user support
Manage DocuSign workflows for contracts, agreements, and approvals
Prepare and distribute internal communications, including announcements and calendar coordination
Plan and execute employee engagement initiatives such as team events, outings, and recognition programs
Support company culture initiatives, including Volunteer Time Off (VTO) and charitable efforts
What Were Looking For:
25 years of office management or administrative leadership experience
Strong organizational and multitasking skills with exceptional attention to detail
Experience managing CRM systems and DocuSign workflows
Proficiency with office technology, IT coordination, and device management
Ability to develop, implement, and improve office procedures and processes
Strong vendor management and budgeting experience
Excellent interpersonal and communication skills
Experience planning employee engagement activities and company events
Professional, customer-service-oriented mindset when interacting with employees, clients, and visitors
Proactive problem-solver who can manage multiple priorities in a fast-paced environment
If youre someone who thrives on organization, enjoys building efficient systems, and wants to play a key role in shaping a positive office culture, wed love to hear from you.
Join City Wide Facility Solutions Boston and help drive the operations that power our success.