Administration / Customer Service, Worcester

Inspection Cleaning & Restoration Corp - - Responsibilities: Enter in new jobs into ServiceMaster CRM, captures relevant customer and job information; Reviewing information in job files and capturing additional information as needed; Answers telephone calls, greets visitors, and resolves routine and complex inquiries; Communicating with key people on jobs including project managers, insurance adjusters, vendors, and customers; Utilizing multiple databases to ensure job information is accurate